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sadu
03-14-2009, 12:25 PM
Hi All,

I have just moved from New Zealand to Ireland, and thought I would share a few experiences and tips.

What's a bit different about this move is that things are a lot cheaper in New Zealand (everything in Ireland is 2.5x more expensive) - so it does go against the principles of 4HWW in that I'm earning in a cheap currency and spending in an expensive one. Consequently, I'm still working a 40 hour week and the extra efficiency I have gained is lost in living costs, but I'm working on that still. I'll try and get the wife to agree to moving to Thailand next time, but I don't see it happening.

I run a web development business which mainly has a NZ client base. Before i left, I got clients trained on the 'check email 2-3 times a day' concept, which has worked brilliantly. I also told people that if they used the word 'urgent' in the subject line of an email, it would send me a SMS and I would respond immediately (I wrote some software to do this for me). Since doing this about 3 months ago, I have had less than 10 'urgent' messages, which were all genuinely urgent. Oddly enough, me checking email less often has resulted in much faster email response times for clients, especially for urgent issues.

In terms of phone calls, I have been using VoIP for about a year, and shifting phone numbers from NZ to Ireland was trivial, I just packed my phones on the plane with me and plugged them in. My NZ clients can reach me on the same phone numbers as before, 0c per minute for both of us. My cellphone wasn't so portable however, but I'm hardly ever out and about when NZers need to call me so it's just not an issue. Business hours in NZ equates to approx 8pm - 4am in Ireland, so basically I'm available to answer calls in the morning (NZ Time) and let it go to answerphone for the afternoon (NZ time). The key for me is to make sure there is a system to get hold of me, or someone, 24x7 if there is a genuine emergency, and I have this in place.

The timezone thing is amazing. I get no email and no phone calls during Irish business hours, when I'm working. It's all purely productive time. I simply work through my list in order of importance, and spend the last hour emailing prople to let them know progress. I make sure that I ask them to reply before noon as I'll be "out" (aka asleep) for the afternoon - that way I can get them a same day response to their reply. In the evening, I get a couple of phone calls and emails, and I'll make notes based on these for actioning the next day.

I explained the move to a lot of the clients, and they were generally fine with the concept but concerned about my availability. I have been working hard to make sure everyone gets a fast and proper response so they can be confident that I'm not skiving off on a big long holiday - which EVERYONE assumes by default. I explain that it's not a holiday, and that I simply feel like going to Ireland for several months and I'll be working just the same as before. People don't get this concept - people associate going overseas with a holiday or a business trip, of which this is neither.
Many clients have no idea that I'm working remotely, and have been a bit shocked when they call on an Auckland number asking for a meeting and I say I'm in Ireland. It's a damn good excuse for not coming to meetings, no need to make up stories etc.

Before I left, I outsourced the shipping of my muse products through some friends for a set fee per product. The muse income was covering my rent in NZ nicely, but doesn't go so far over here - so I'm looking to repeat the formulas in Ireland and see if I can get some similar streams going.

Settling in here was hard work, and very stressful - Tim made this sound quite trivial in the book, but with 2 small kids in tow it's bloody hard work. You have less hours in the day to get things done (they get grumpy and need breaks), and you can't just sleep on a friend's couch or buy budget backpackers accommodation. Getting a house on a short-term contract was extremely hard and we had to compromise big time to get anything at all. Finding a car was unpleasant, but getting car insurance was even harder because insurance companies don't recognise a NZ driver's license. They were quoting up to 3200 euro pa to insure a 1000 euro car, literally about 15 times what we paid in NZ. Before you leave, call insurance companies for quotes and find out what licenses are valid.

I would highly recommend getting a VoIP phone number for the country you intend to move to BEFORE you leave home. We did this and used the number to make a few appointments before we left which was handy, but should have done more things like arrange insurance, tax numbers etc. Being able to give out a local number makes it much easier to make appointments with people.

Also, make sure you have references from everyone you can. Being a foreigner, the locals won't trust you 100%, so good references are essential. Get them from your employers, landlords, your bank, and customers. Print out 5 copies of each before you go, and scan a digital copy as well. Some people are quite happy with scanned digital copies but will often want to see the original.

In terms of money, we organised a Travelcard before we left. This is like a credit card, but the currency conversion is done up front rather than every time you buy something. Much much cheaper fees. Make sure you get some cash out as well, not everyone accepts credit cards.

We bought a local prepay simcard at the airport and stuck this into our existing phones. Get the person at the shop to configure the internet for you - I did this myself and it took me a few days to get sorted. This should work out cheaper than paying the local wireless hotspots, which we found to be unreasonably expensive. We simply connected the cellphone to the laptop and used it as a modem. Works good, and very portable.

We have been here 3 weeks now and are starting to get settled. I'm back into work again and are loving it, clients are happy too. There isn't much for kids to do here so we are looking at what options are available. If one of us can pick up a bit of local work that pays in euro, we should be living a bit more comfortably. We are taking it 1 day at a time, but overall it's been everything I expected from the mini retirement really.

David-Andrew
03-14-2009, 04:09 PM
Wow, thanks for your story, its a good read and a nice eye opener.

In some ways we are a like you know :D

I am also a web developer and on my first mini-retirement, left the Netherlands for a month in Curacao! I definitely recognize some of the stuff your saying, although we don't have kids ;)

Because of your post, I will be focusing on communication:
"The key for me is to make sure there is a system to get hold of me"

I will also write a post about my experiences with this first mini-retirement. Hope others will do to!

Caesar_X
03-15-2009, 06:55 PM
The timezone thing is amazing.

Totally agree about the timezone. I work in California and my outsourcing partners are in Ukraine. We do a Skype call most mornings (their end-of-day) to get situated. And I always have a bunch of email from them at the start of the day. But then I get to work mostly unbothered by interruptions (as I mostly work from home). And then by the end of the day I have given plenty of feedback and direction that the Ukraine folks can use when they wake up the next day.

It feels like 24 hour development!

The rest of your post rings true as well. I have a friend who just moved from the SF Bay Area to Switzerland (one of the few places he could have moved with HIGHER cost of living! LOL) and he is running into similar issues of trying to get situated and fitting in with his family. Plus he doesn't speak Swiss or German!

Nice post.

sadu
03-16-2009, 09:05 AM
Having just gone through this with 2 kids in tow, it's hard work, and everything is more expensive. I would think if you were single and unattached, the 4HWW would open up a lot more options.

The main concern for me regarding my availability is the 2 servers that I maintain. If they fall over and nobody responds, it's a problem. Aside from that, websites can display issues that won't trip the server monitoring software, so someone needs to be available by phone to deal with that.

I can highly recommend the system of using software to detect the words 'urgent', 'important', 'asap' and 'critical' in subject lines. I wrote a PHP script that connects to my IMAP server every 10 mins and looks for those words. If it sees an unread message with one of those words in the subject, it sends me a SMS message and an IM via live messenger. The script isn't ready for deployment yet, but after I'm finished testing and tweaking, I'll be releasing it (It has a lot of other useful 'elimination' features that other filters don't).

My email signature has the following text at the bottom instead of a corporate disclaimer:
"If you need to contact me urgently, please read my email policy www.ragepank.com/email/"

The email policy is my instructions to clients. This serves 2 purposes really. Firstly to train them how to get hold of me efficiently, but also as a disclaimer - if they send me something urgent and I don't respond for a day, it will be because they didn't follow the instructions. I figure people might make this mistake once, then I can explain where they went wrong, and they won't make the mistake again.

My IM policy is similar (www.ragepank.com/im/) Prior to this, I would often get interrupted by Skype / MSN every hour with unbillable requests. Many requests were people being too lazy to RTFM - it was easier to ask me on IM. I would turn off Skype and MSN most of the time because it was the only way to get work done.

My Skype / MSN 'tagline' that shows next to my name is now the above URL. It took almost no time at all for my IM volume to drop to about 2 interruptions per week, which would have previously been maybe 50-100 per week. But I'm now almost always available by IM in case of genuine issues.

I have backup contractors I use back home, and key clients have their contact details - but I have found that the clients can be a bit eager to contact the backup person which is really frustrating. Somehow instructions like "Here's the backup number to use only if it's urgent and I'm not available" get interpreted as "Here's the new number to call for all our web stuff while Harvey is away". Again, people not understanding the concept of working remotely.

I have definitely put a lot of thought into getting the right mix of 'ways to get hold of me' which makes is easy to get me if it's urgent, but barriers if it's not. I'm still tweaking, but overall I think the mix is very good. Certainly much better availability than many other one-man operators back in NZ, even though I'm in the opposite timezone.

David-Andrew
03-16-2009, 02:42 PM
Good, you really gave it some thought. I will try to spend some time on this also.

maxpr
04-15-2009, 07:29 PM
I am extremely intrigued by the Urgent phone message software!

::Wondering if I can get my programmers to initiate the same thing for me::

DaveCraige.com
04-17-2009, 07:29 PM
Sell that shit. People here would probably definately pay like $29 or $49 for that great script.

sadu
04-20-2009, 09:09 AM
Yep, it's definitely on the cards.

Releasing this as a muse product was always at the back of my mind (and also releasing it open source), but I did want to use it for a while myself first to find the issues and get it polished.

I have been using it for several months now and wouldn't be without it. So I think it might be a good time to do something about it.

maxpr - if you wanted to do some beta testing for me, feel free to send me a message - you will find my contact details on the site linked to in the previous post.

sadu
04-20-2009, 09:12 AM
Incidentally, the daylight savings time shift really sucks. With daylight savings in Ireland starting and NZ daylight savings stopping, I now have to stay up 2 hours later at night.

'Business hours' previously started at 8pm for me, which was great. But now that it's 10pm it's starting to get really hard. Not easy to be top of your game when the phone rings at 1am.

No points for guessing what I'm trying to eliminate/automate next.

tomswiftjr
05-14-2009, 11:12 PM
Not to destroy the OP's potential income stream here, but you can accomplish almost the same thing as his script by the use of simple filters in Gmail (or almost any email program) that forward mail with those "trigger words" to an email address. And most cell phone networks have an email -> SMS bridge address:

T-Mobile: phonenumber@tmomail.net
Virgin Mobile: phonenumber@vmobl.com
Cingular: phonenumber@cingularme.com
Sprint: phonenumber@messaging.sprintpcs.com
Verizon: phonenumber@vtext.com
Nextel: phonenumber@messaging.nextel.com

Emails sent to those addresses will end up as SMS messages on your phone. More info here: http://www.tech-recipes.com/rx/939/sms_email_cingular_nextel_sprint_tmobile_verizon_v irgin/

There may be an email -> IM bridge service out there as well...not sure.

sadu
05-16-2009, 02:40 PM
That may be true is you have a US cellphone, but it's certainly not the case for New Zealand phones, doesn't seem to be the case for Irish phones, and probably isn't the case for many other countries.

If you have a way of getting SMS alerts for certain important messages (eg as Tom pointed out), I highly recommend doing it. I'm in an industry where I simply can't ignore certain messages, and with this in place I'm happily down to checking 2-3 times a day without having to worry.

David_D
05-19-2009, 03:47 AM
Here is a site with the complete list of email-sms gateways..

http://www.mutube.com/projects/open-email-to-sms/gateway-list/

I really like some of your methods... they all seem very well thought out.

I would use an answerig service though to take your phone calls

I use alldaypa with a pretty detailed FAQ attached.

If they cant answer the callers question they either send you an SMS to call the customer back, or they call you, and ask you if you cna take the call.

Top thread!

timwhistle
05-25-2009, 09:40 PM
Thanks for the update and congratulations on your move! I am planning my transition to Ireland as well from California. Curious what you're doing about immigration; I know that as a tourist you're allowed to stay 3 months at a time.

I have a similar situation, where I'm a marketing writer/PR consultant and I'll just need to artfully inform clients when the time comes so they they stay with me and don't want to jump ship. Actually, I'm looking forward to the time-zone shift -- for 15+ years I've been serving clients on the east coast while I'm on the west, meaning I'm always playing catch-up to their day. It will be nice to be 5-8 hours ahead of my clients for a change. :)

If I may ask, where in Ireland did you settle? I'm a musician (Irish trad) so despite the exchange rate, I plan to live in the west of Ireland (Clare) where it's much cheaper than Dublin -- and it's where all the best music is anyway. :)

Cheers,

tim

sadu
05-27-2009, 07:47 AM
Hi Tim,

I have moved on from Ireland now and are now in Berlin. Let's say I have learned a lot in the 3 months I spent in Ireland, and can now share a few wise words.

It's fair to say that I am enjoying Berlin sooooo much more than I enjoyed Ireland. Ireland has a number of problems at the moment, and I was surprised at both the unbelievable living costs, and the amount of beaurocracy required to get anything done.

Don't let me put you off, but make sure you are ready for all this, and that Ireland is where you really want to be (Doesn't Canada have a fairly strong Irish music scene?).

My wife and kids hold Irish passports, so I was able to get a special permit based on this. You can otherwise enter for 3 months on a visitor's permit. My understanding is that this gives you 3 months total in the EU, so you can't leave Ireland after 3 months and hop over to Europe for the next 3 months. But do check up on this.
One thing to note is that you MUST get your immigration matters sorted in the closest town to where you live. You could either spend a few days in a Dublin hostel and get your immigration sorted there, otherwise wait until you settle in Clare and make an appointment at the local office. The immigration queue in Dublin took me 4 hours to get through (+ 3 hours travel), then I was told I needed to go to Athlone, and after making an appointment there was told I needed to go to Ballinasloe.

So as above, we ended up settling in Athlone, Co. Roscommon, which is smack in the middle of the country. We rented a large modern house for 850€ per month (3 adults, 2 kids), which was fine, but we hadn't budgeted on the gas, power, phone, internet being so high.

I'm told Clare is nice, though we didn't get to visit. We spent some time in Galway with friends, and really enjoyed this part of the country.

You will find the problem with accommodation is that everyone wants a 1 year lease. Especially with the economic problems at the moment, people want to secure long-term tenants for their houses so they don't sit empty. This was a big problem for us, and ultimately we were forced into picking a house that wasn't ideal because there was very little choice. Houses generally come with beds and furniture, but not sheets / bedding / cutlery etc. I can give you the names of some good places to pick this stuff up from if you need to.

Watch out for broadband access in Co. Clare. We were a bit rural in Athlone and couldn't get DSL. We ended up getting a mobile USB stick with 3, which was OK but ultimately made things harder (getting work done slower + not fast enough for VoIP + unreliable during peak times). Make sure you settle in town where DSL is available, and make 'acceptable broadband access' a clause of your rental contract so you can move if the internet is no good, which we ended up doing.

I was expecting to pick up some local contract work in Ireland, but it just didn't happen. I attended all the networking opportunities whih have previously worked well for me, but nothing came from it in Ireland. I think there is simply very little work available, and there seem to be a lot less small-businesses and entrepreneurs in Ireland (the people I was networking with all seemed to work for the man and weren't able to offer anything).
Despite putting a good amount of time / effort into finding local work / contracts, it just didn't happen for me.

The other thing that really surprised me was the use of the internet. In my opinion, Irish people are years behind in terms of internet adoption. Try buying anything on ebay.ie - there is nothing on there. Almost everything listed on ebay.ie is coming from UK or Europe, so the freight costs make it too expensive unless the items is very small. I couldn't find simple things like a vacuum cleaner, a TFT monitor, a keyboard, a baby cot, etc. All these things and others I had to buy brand new because the local buy/sell sites yielded nothing. Having just left TradeMe.co.nz behind in NZ, this was very disappointing, and cost a lot more than we budgeted.
Other things like the 'pay your tolls' website didn't show up in Google when you search for 'tolls', and the payment page doesn't work using Firefox. I really don't rate the quality of Irish websites very highly.

Do not underestimate the cost of living in Ireland. Things are a lot more expensive, yes, but there are also a lot of hidden costs that we didn't have back home. The place seems almost mercenary, everyone wants your money.

Here are some of the costs for things...

Toll from Dublin airport to city = 3-12€ depending on time of day
Rental car = 55€ per day + 15€ per day for insurance
Toll from Galway to Dublin = 3€
Pint of Guinness in a pub = 4 - 5€
One 500ml can of Guinness in the supermarket = 2€
One 500ml can of Cheap nasty Tesco Lager in the supermarket = 1€
Diesel = 1€ per litre, petrol slightly more
Car insurance = 800€ per year to insure a 1000€ car (because a NZ license is not recognised)
Cinema ticket = 15€
DVD overnight rental = 5€
Bus ticket (return) from Dublin - Galway = 25€
Internet connection = approx 30€ per month
Vodafone sim card = 10€, calls are cheap enough
Parking ticket in Longford (small town) on a weekend = 40€!!!!!
Motor vehicle tax = 600€ per year (depends on the car)
Our gas bill in winter = 250€ per month
Our power bill = 100€ per month
Blarney Stone / Clonmacnoise / Rock of Cashel / Guinness Storehouse tour / other similar attractions = 8 - 20€ per adult
VoIP number through Blueface = 10€ (highly recommended)

Dublin is particularly expensive. Good call to head out to the west coast. I don't know how all this relates to California (our night in Los Angeles on the way here seemed quite expensive too), maybe you are used to these sorts of living costs?

Feel free to ask me any questions off list etc. I made an honest attempt to fit into the country / culture, but it really did seem like I was fighting battles at every turn. Berlin is the total opposite. I 'clicked' with Berlin from day one, and if it's nightlife you are after then there is absolutely no shortage of that. Our apartment here is cheaper, has gas / power / internet included, is central to everything, has a short-term contract, and was easier to arrange.

Sorry if this all seems a bit negative, but it's honest. I think there are far better placces to 4HWW from (Did I mention Berlin?).

officer_dibble
05-27-2009, 11:34 AM
Bear in mind that Ireland is in recession at the moment. So that could limit job/contract prospects.

There was a saying going around recently that the only difference between Ireland and Iceland was 1 letter and 6 weeks. Being part of the eurozone has probably saved it from that - but things are pretty bad.

Those prices are atrocious btw - even London isn't that expensive.

timwhistle
06-06-2009, 01:28 AM
Thanks so much for the thoughtful replies. A friend of mine just moved to Clare and she's experiencing much of what you mentioned. In fact there was a story recently in the Irish press that Dublin is now more expensive than Paris or London.

I had no idea energy costs were so high. Wow. Some of what you cite here seems expensive even coming from San Francisco (which can be outrageous, most especially housing).

How are you liking Berlin by comparison?

Thanks again,

tim

sadu
06-09-2009, 01:02 PM
We were living in a big house with central heating, but we were being pretty careful with it - ie we switched off the heating in most rooms and only used it when we were really cold. I was truly horrified at how much the gas cost and how much we used. If you were renting just a room, or living in an apartment the costs would obviously be much less.

Berlin by comparison is much cheaper. Beer / alcohol is especially cheap, which goes a long way to me liking the place. I'm currently working my way through a crate of 20x500ml bier which I paid 5€ for. You can buy a bottle of wine for as little as €1.50 (ok, not fabulous quality). 5€ seems to get you a bottle of reasonable wine but of course you can pay as much as you like. I have just been samplling random bottles off the shelf, it's not like I can read what they say. Haven't had a bad one yet :)

I have a lot of good things to say about Berlin / Germany. I'm here for another month then moving to Mannheim (near Frankfurt) for a few weeks before my visa times out. I'm definitely giving serious thought to coming back as soon as I can.