Herms
08-15-2008, 04:42 AM
Hi All,
I just started reading tim's book on time waster and time consumer and empowerment failure.
I work in a call centre for a major electronics company. My Job is to be on the phone 9 - 5, answering repeated enquiry, chasing up missing product from a shipment, selling company's product, preparing sales report, preparing stock report, and if there is no call coming in I will just waste my time on the net browsing aimlessly and reading all sort of cnn.com, news.com, etc.
What would be your guys advise if you were in my position where you are the time waster, time consumer, and empowerement faillure.
Tim's tip is good but I found them not applicable in my situation. I don't have someone that I can delegate this task to and I can't avoid not answering email. I have to look at email everyday and everyhour just in case a problem pops up and if I don't do that I would not be doing my job
Cheers,
Herms
I just started reading tim's book on time waster and time consumer and empowerment failure.
I work in a call centre for a major electronics company. My Job is to be on the phone 9 - 5, answering repeated enquiry, chasing up missing product from a shipment, selling company's product, preparing sales report, preparing stock report, and if there is no call coming in I will just waste my time on the net browsing aimlessly and reading all sort of cnn.com, news.com, etc.
What would be your guys advise if you were in my position where you are the time waster, time consumer, and empowerement faillure.
Tim's tip is good but I found them not applicable in my situation. I don't have someone that I can delegate this task to and I can't avoid not answering email. I have to look at email everyday and everyhour just in case a problem pops up and if I don't do that I would not be doing my job
Cheers,
Herms